Trust & compliance
BPS CA support
Email support@bpsfuturetech.com for help with setup, ledger sync or billing; every plan gets a first response within 48 hours.
Last updated: 10 September 2026 · BPS FutureTech (OPC) Private Limited
Our commitment
BPS FutureTech (OPC) Private Limited provides email support for all paid BPS CA workspaces. Email support with a minimum 48-hour first-response SLA for Starter, Professional, and Enterprise tiers. Business hours are tracked in India Standard Time from our base of operations in Chennai, India.
How to reach us
Email support@bpsfuturetech.com from your Admin workspace address with your company slug, a short description of the issue, and any error codes shown in-product. In-app Help → Report a bug remains available and counts toward the same email response SLA once triage begins.
What the SLA covers
First response within 48 hours acknowledges receipt, classifies severity, and outlines next steps. Resolution time varies by complexity; security and billing blockers are prioritized. The SLA applies equally to Starter, Professional, and Enterprise tiers.
What the SLA does not guarantee
We do not promise same-hour chat, phone bridge, or on-site engineering. Custom integrations, third-party ledger outages, and issues caused by local desktop agents outside our control may require customer-side diagnostics before a fix lands.
Contact
Support desk: support@bpsfuturetech.com