Legal
Terms of Service
Last updated: 21 September 2026 · BPS FutureTech (OPC) Private Limited
Agreement
By registering for or using BPS CA, you agree to these Terms with BPS FutureTech (OPC) Private Limited, based in Chennai, India. If you use the product on behalf of a company, you represent that you are authorized to bind that company.
The service
BPS CA is a multi-tenant ERP operations layer for inventory, reconciliation, analytics, and ledger bridges. Features available to you depend on your active subscription tier and payment status. We may update the product to improve security, reliability, or compliance.
Accounts & acceptable use
You are responsible for safeguarding Admin and Accountant credentials, pairing codes, and API keys. You must not attempt to access another tenant’s data, abuse rate limits, or use the service for unlawful activity.
Customer data ownership
You retain ownership of the business and personal data you upload or sync into BPS CA. BPS FutureTech (OPC) Private Limited claims no ownership rights in that data beyond the limited license required to host, process, back up, and display it to provide the service under these Terms and the DPA.
Billing
Paid plans are charged through our payment provider (Dodo Payments). Workspaces remain payment-gated until checkout succeeds. Subscriptions renew automatically at the then-current plan rate unless cancelled as described below.
Cancellation and refunds
Introductory promotional periods (including the $1 first-month Starter promotion and other stated first-month promotional amounts) are non-refundable once access to the workspace has been provisioned.
After a promotional period, the subscription renews at the standard recurring rate for the selected plan (for example, Starter at $29 per month) on the 30th day after the promotional period begins, unless you cancel before that renewal.
Where practicable, we email the workspace Admin a reminder 3–5 days before the first full-rate charge after a promotional period.
You may cancel anytime in Admin → Billing. Cancellation stops future renewals and takes effect at the end of the then-current paid billing period. We do not provide partial or pro-rated refunds for unused days in a billing period.
Charge disputes should first be raised with support@bpsfuturetech.com so we can investigate before a card network chargeback is filed.
Suspension for non-payment
If a renewal payment fails or a mandate is revoked, we may suspend or payment-gate the workspace until payment is restored. Suspended workspaces may lose interactive access to operational features while we retain data per the Privacy Policy retention schedule.
Data export and return on termination
Before or during the post-closure deletion window described in the Privacy Policy (target 90 days for personal account data after verified closure or deletion request, subject to legal holds), you may request reasonable assistance exporting tenant operational data you own. Self-serve bulk export tooling may not cover every object; contact support@bpsfuturetech.com for assisted export. After the deletion window completes, recovery may be impossible.
Support SLA
Email support commitments are described on our Support page, including a minimum 48-hour first-response window for Starter, Professional, and Enterprise tiers. The SLA covers first acknowledgement and triage prioritization; it does not guarantee same-hour chat, phone bridge, fixed resolution times, or a contractual uptime percentage.
Data Processing Agreement
Where BPS FutureTech (OPC) Private Limited processes personal data on your instructions as a data processor, the Data Processing Agreement at /dpa forms part of these Terms and prevails for processing instructions, security measures, and sub-processor disclosures.
Warranty disclaimer
Except as expressly stated in these Terms or required by mandatory law, BPS CA is provided “as is” and “as available.” BPS FutureTech (OPC) Private Limited disclaims implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the maximum extent permitted by law.
Limitation of liability
To the maximum extent permitted by applicable law, BPS FutureTech (OPC) Private Limited is not liable for indirect, incidental, special, consequential, or lost-profit damages arising from use of the service. Aggregate liability for claims in any twelve-month period is limited to fees paid for the affected workspace in that period.
Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated by email to the Admin address on file and/or an in-product notice. Except where earlier effect is required for security or legal compliance, material changes take effect no sooner than 15 days after notice. Continued use after the effective date constitutes acceptance.
Governing law & disputes
These Terms are governed by the laws of India. Subject to mandatory consumer protections, courts in Chennai, Tamil Nadu, India have exclusive jurisdiction, without prejudice to interim relief elsewhere.
Data residency acknowledgement
Production application and primary database capacity for BPS CA run on Oracle Cloud Infrastructure region ap-hyderabad-1 (Hyderabad, India). Encrypted disaster-recovery archives may be stored on AWS S3 region ap-south-2 (Hyderabad, India) for AES-256-CBC encrypted DR archives only. You instruct us to host tenant operational data in that residency unless a written enterprise addendum states otherwise.
Contact
Legal notices: legal@bpsfuturetech.com. Support: support@bpsfuturetech.com.
Related: Security · Privacy Policy · Data Processing Agreement · Cancellation & Refunds · Support & SLA